Skip to main content
Frequently Asked Questions

A loved one who is a victim of domestic violence has asked me for help with SonarVision. What should I do?

Short answer: Explain, prepare, map out.

Last updated 19 days ago

Using SonarVision is a team effort, and as a sighted person, you play a very important role. For one thing, some of the app’s features are fundamentally inaccessible, such as navigating a route on a map. On the other hand, by watching our videos and reading our guides, you can greatly help your visually impaired loved one learn how to use SonarVision.

The list below covers most of the issues a SonarVision user might encounter.

If you can’t find the answer to one of your questions, or if you feel an answer isn’t sufficient to resolve the issue, please start a thread on our forum so we can address the problem as soon as possible: feedback.sonarvision.fr

Explanation

People with visual impairments want to use SonarVision because of its accuracy.

So start by learning about the tool and understanding how SonarVision helps blind or visually impaired people navigate independently:

Start by reading the following article: Getting Started with the Mobile App

Prepare

Most of the time, visually impaired users will want you to plan a route for them using our online publishing platform.

Here’s how to do it: Create a Good Route

Mapping

To plan routes more quickly, or to allow your loved one to use automatic routes, you can map your area on OpenStreetMap.

Learn more: Mapping on OpenStreetMap