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Frequently Asked Questions

What is an unverified destination?

Last updated 19 days ago

When you start a navigation session, the app may notify you that the destination has not been verified.

This means that the location provided comes from open-source data and has not yet been confirmed by a volunteer. As a result, the location may be slightly inaccurate.

In this case, the app will guide you to the known location, but cannot guarantee that it will take you exactly to the entrance of your destination. To ensure completely reliable guidance all the way to the entrance, a volunteer will need to manually verify and adjust the location of that destination.