A SonarVision app user can make “requests” for places and trips.

These requests then appear on the SonarVision edition platform, allowing a helper to quickly find the trip or place a user wants to have verified.

Types of requests

Private places

When a user creates a place using a postal address, SonarVision automatically adds a place request on his account.

An algorithm, called a geocoder, instantly transforms this postal address into a GPS coordinate, which is immediately accessible to the user, for example, to start an automatic trip.

However, it is not guaranteed that this postal address corresponds exactly to what the user wants :

It is therefore the helper’s role to properly position the place in SonarVision in front of the entrance the user is looking for. Learn how you can do this here : Preparing a good trip

Private Trips

When a user creates a trip between two places, that also automatically creates a trip request on their account.

Likewise, if it is possible, SonarVision’s trip calculator will instantly generate a trip between these two places, which is useful both to the helper as a first draft, and to a user in hurry. The fact that this generated trip is saved on the user’s account also allows them to consult the instructions before heading out.

It is the preparer’s role to edit and customize the trip so that it matches the user’s needs and preferences. Learn how to customize a trip here : Preparing a good trip

Public places

“Public places” are shared among all SonarVision users. At the moment, they can only be edited by an administrator from the SonarVision team.

It is possible to submit requests to verify a public place via the app or the editing platform, which directly notifies a member of the SonarVision team. Requests are generally processed within 48 hours.

Web - Request list

On the editing platform, the request list looks like the following image:

The first column allows you to change the status of the request. Setting a request to the “Done” status will not set the route to “Verified”; these are two different things! A single request can contain several place or route requests. This status simply helps you stay organized and remember what you have worked on or not.

Clicking the button in the second column takes you directly to the place or route to be verified.

The third column takes you to the user’s profile. This will be useful when it becomes possible to process routes for multiple users from the same account.

The fourth column shows the date the request was submitted.

The fifth column indicates the date at which the request was set to “Done” and the name of the person who processed it.

The last column gives you a preview of the request.